We would like to point out that we evaluate your user behavior when sending you the newsletter. For this analysis, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files that are integrated on our website. For evaluation purposes, we link the data mentioned in the section "access data" and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID.
With the collected data we create a user profile to tailor the newsletter to your individual interests. We record when you read our newsletters, which contained links you click on, and we deduce your personal interests. We link this data to actions taken by you on our website. The information is processed as long as you have subscribed to the newsletter. After you unsubscribe, we will process the data anonymously and purely for statistical reasons.
This is done to evaluate the usage and optimization of the e-mail advertising we send you. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR.
You have the general right to object to the processing of data for the purpose of direct advertising without giving reasons (Art. 21 para. 2 GDPR). You may object to this tracking at any time by clicking on the separate unsubscribe link provided in each newsletter, or by informing us via the contact data specified in the section "Responsible provider (controller)".
You can also prevent tracking by disabling the display of images in your e-mail program by default. In this case the newsletter will not be displayed entirely and you may not be able to use all features. If you display the images manually, the aforementioned tracking takes place.
HUBSPOT EMAIL MARKETING SERVICE
We use the e-mail marketing service HubSpot by HubSpot Inc. with registered office in 1801, 25 First St, 2nd Floor, Cambridge, Massachusetts, 02141 Web: https://www.hubspot.com, hereinafter "HubSpot"). HubSpot is a service with which the newsletter distribution can be organized and analyzed. The data you enter for newsletter subscription (e.g. e-mail address) will be processed on HubSpot's servers in the United States. HubSpot has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework.
Sending out newsletters with HubSpot enables us to analyze the behavior of newsletter recipients. Among other things, it is possible to analyze how many recipients have opened the newsletter, and how often links contained in the newsletter were clicked on. By means of so-called conversion tracking it is also possible to analyze whether a pre-defined action (e.g. purchase of a product on our website) was carried out after clicking on a link in the newsletter.
The evaluation of the information serves to recognize the reading habits of the recipients, in order to better adapt and scatter our newsletter contents. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. We will process this data up to two years after termination of the contract. If the newsletter subscription takes place outside of a contract, we process the data up to two years after termination of the utilization. We delete this data when the newsletter subscription ends. We have no knowledge of the storage duration at HubSpot, and no possibility of influence. Further information on data protection and the protection of your privacy can be found at: https://legal.hubspot.com/privacy-policy?_ga=2.20881147.2130845781.1527015808-1451404429.1527015808.
You have the general right to object to the processing of data for the purpose of direct advertising without giving reasons (Art. 21 para. 2 GDPR). You may object to the processing of data for HubSpot at any time by activating the unsubscribe link at the bottom of HubSpot e-mails, or by informing us via the contact data provided in the section "Responsible provider (controller)". At the same time the processing for receiving the newsletter and for statistical analysis ends. A separate objection to the distribution via HubSpot or the statistical evaluation is not possible.
WHITEPAPER DOWNLOAD
You can download whitepapers on our website. We store and process the information you provide for this purpose to fulfill your request and to provide the whitepaper. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. b) GDPR. We delete the data collected in this context after the storage is no longer necessary, or limit the processing if there are statutory retention obligations. Due to mandatory commercial and tax regulations, we may be obliged to retain your address, payment and order data for a period of ten years. Two years after termination of the contract, we restrict and reduce the processing in compliance with existing legal obligations.
Also, the data will not be deleted if you have given consent to the further processing of your data for the purpose of e-mail advertising. In this case, we will process your data beyond the fulfilment of the contract. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. a) GDPR. You may revoke your consent at any time by e-mail to the contact data provided in the section "Responsible provider (controller)" without giving reasons. The legality of the processing based on consent until revocation thereof is not affected by the revocation (Art. 13 para. 2 lit. c) GDPR). As far as no other legal basis is relevant for the processing, we will delete your data following your revocation.
HOSTING
We use external hosting services to provide the following services: Infrastructure and platform services, computing capacity, storage resources and database services, security and technical maintenance services. All data necessary for the operation and use of our website will be processed.
We use external hosting services for the operation of this website. By using external hosting services, we aim to make our website available in an effective and secure manner. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR.
The collection of data for the provision and use of the website and the processing of data via external web hosts is absolutely essential for the operation of the website. You may object to the processing. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). In the case of a justified objection, we will examine the situation and either suspend or adjust the processing of the data, or point out to you the compelling legitimate grounds on the basis of which we will continue the processing.
INTEGRATION OF THIRD-PARTY-CONTENT
The website includes third-party content such as videos, maps, RSS feeds or graphics from other websites. This integration always requires that the providers of this content (third party providers) perceive the IP addresses of the users. Without IP address they are unable send the content to the browser of the respective user. The IP address is required for the display of the content.
We make every effort to only use content from third parties that process the IP address solely for the purpose of delivering the content. We have, however, no influence on whether third-party providers process the IP addresses, e.g. for statistical purposes. As far as this is known to us, we will inform you below.
Some of these third parties may process data outside the European Union.
You can object by installing a JavaScript blocker such as the browser plugin NoScript (www.noscript.net) or by deactivating JavaScript in your browser. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). However, this can lead to restrictions of the features of the website.
GOOGLE WEB FONTS
We use so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website was called by your IP address. The use of Google web fonts is based on the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 p. 1 lit. f) GDPR. We have no knowledge of the storage duration at Google, and no possibility of influence.
You can object to the processing by changing the browser settings so that the browser does not support web fonts - then a default font is used by your computer. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). In the case of a justified objection, we will examine the situation and either suspend or adjust the processing of the data, or point out to you the compelling legitimate grounds on the basis of which we will continue the processing.
Further information about Google web fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
GOOGLE TAG MANAGER
We use Google Tag Manager on our website. Google Tag Manager is a solution that allows marketers to manage website tags in one single interface. The Tag Manager (which implements the tags) is a cookie-less domain and does not collect any personal data. This tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation was performed at domain or cookie level, it will remain in effect for all tracking tags implemented by Google Tag Manager.
YOUTUBE VIDEOS
We use plugins by the video platform YouTube.de or YouTube.com on the website. This service is represented by Google and operated by YouTube LLC (headquarters at 901 Cherry Avenue, San Bruno, CA 94066, United States; hereinafter "YouTube"). Using plugins allows us to include visual content (videos) which we have published on Youtube.de and Youtube.com on this website.
All videos are embedded in extended privacy mode, which means that no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos, the following data will be transmitted. We have no influence on this data transmission.
By visiting the website, YouTube is made aware that you have accessed the corresponding subpage of our website. In addition, the data specified in the section "access data" is transmitted. This is done regardless of whether YouTube provides a user account on which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and processes them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for users that are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. Google also processes your personal data in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. The processing is used to make our website more attractive and to offer you additional services. We have no knowledge of the storage duration at YouTube, and no possibility of influence.
You have the right to object to the processing, however, you are required to contact YouTube to exercise this right. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to fully use all features of the website.
For more information on the purpose and scope of the processing by YouTube, please see their privacy policy at https://www.google.com/policies/privacy.
ADOBE STOCK (FORNERLY FOTOLIA)
We use plugins from Adobe Stock on our website, which provides images and other image material. The provider of Adobe Stock components is Adobe Systems Software Ireleand Ltd, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland (hereinafter "Adobe Stock").
Adobe Stock allows us to embed stock images using an embed code, e.g. text, video, or image data provided by an external website. The technical implementation of the embed code transfers your IP address to Adobe Stock. Adobe Stock also processes information about our website, the type of browser used, the browser language, the time and duration of access. Furthermore, Adobe Stock may collect information about your use of our website (e.g. access to sub-pages and clicking on links) and other interactions you may have performed while visiting our website. Adobe Stock also processes your personal data in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework. Additional information and Adobe Stock's current privacy policy can be found at http://www.adobe.com/privacy/policy.html
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. The processing is used to make our website more attractive and to offer you additional services. We have no knowledge of the storage duration at Adobe Stock, and no possibility of influence.
You have the right to object to the processing, however, you and are required to contact Adobe Stock to exercise this right. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to fully use all features of the website.
INTEGRATION OF GOOGLE MAPS
This website also uses the service Google Maps by Google to display maps or map sections to allow you to conveniently use the map feature on the website.
By visiting the website, Google is made aware that you have accessed the corresponding subpage of our website. In addition, the data specified in the section "access data" is transmitted to Google. This is done regardless of whether Google provides a user account on which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button.
Google stores your data as user profiles and processes them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for users that are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. The processing is used to make our website more attractive and to offer you additional services. We have no knowledge of the storage duration at Google, and no possibility of influence.
You have the right to object to the processing, however, you are required to contact Google to exercise this right. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to fully use all features of the website.
For more information on the purpose and scope of the processing by the plugin provider, please refer to the provider's privacy policy. There you will also find further information on your relevant rights and setting options for the protection of your privacy: http://www.google.com/policies/privacy. Google also processes your personal data in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework. For more information on Google Maps' terms of use, please visit https://www.google.com//help/terms_maps.html.
EVENTILO
For the planning and organization of events we use the service Eventilo (eventilo.com, Phoenixstraat 28b, 2611AL Delft, Netherlands). If you enter your data when you book an appointment, it will be transmitted to Eventilo and processed there. Your data will be processed within the European Union. We have no knowledge of the storage duration, and no possibility of influence. The data is processed exclusively for scheduling and organization. Integrating Eventilo serves to improve our range of services. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR.
You may object to data processing at any time. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). The right to object is given in particular if the processing is not necessary to fulfil a contract obligation with you, which is described in the preceding description of the features each time. In that case, the processing of the enquiry may not be continued. In the case of a justified objection, we will examine the situation and either suspend or adjust the processing of the data, or point out to you the compelling legitimate grounds on the basis of which we will continue the processing. You can exercise your right to object by sending a message to the contact details provided in the section "Responsible provider/controller".
SERVICES OF STATISTICAL, ANALYTICAL AND MARKETING PURPOSES
We use third-party services for statistical, analytical and marketing purposes. This allows us to provide a user-friendly, optimized use of the website. Third-party providers use cookies to control their services (see section "Cookies"). Personal data will not be processed, unless otherwise explained below.
Some of the third-party providers allow you to directly object to the use of the respective service, e.g. by setting an opt-out cookie.
If you activate a corresponding opt-out cookie, the external provider will no longer process any data regarding your user behavior. A mere selective objection to an individual selection of external services is also possible. If you change the browser or the device used, or delete all cookies, you must set the opt-out cookie again.
Furthermore, you can also opt-out of the use of cookies via the opt-out platform of the Bundesverband Digitale Wirtschaft e.V. (German Digital Industry Association). (BVDW) at http://www.meine-cookies.org/cookies_verwalten/preeferenzmanager.html or via the deactivation page of the Network Advertising Initiative at http://www.networkadvertising.org/choices/ directly. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). Additional information on usage-based advertising and opt-out options can also be found at the following link: http://www.youronlinechoices.com/de/.
Hereafter we inform you on the services of external providers currently used on our website, on the purpose and scope of the respective processing in individual cases, and on your options of objection.
GOOGLE ANALYTICS
In order to fully tailor our website to your interests, we use Google Analytics, a web analysis service by Google. Google Analytics uses so-called cookies (see section "Cookies"), which are stored on your computer and enable an analysis of your use of the website. The information collected on your use of this website is transmitted to a Google server in the United States and processed there.
If IP anonymization is activated on this website, your IP address will be reduced by Google within Member States of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports for us on website activity, and to provide us with further services relating to website and Internet use.
The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are processed in abbreviated form, so that personal association can be ruled out. If the data collected about you is personal, it will be excluded and deleted immediately.
The use of Google Analytics serves to analyse and regularly improve the use of our website. The statistics help us to improve our range of services and to make them more interesting for you as a user. For exceptional cases in which personal data is transferred to the United States, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. Analytics cookies are deleted after fourteen months at the latest.
You have the right to object. You may refuse the use of cookies by choosing appropriate settings on your browser, however, please note that if you do this you may not be able to use all features of this website. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). Furthermore, you may prevent Google from collecting data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
You can find more information about Google at
http://www.google.com/analytics/terms/html,
http://www.google.com//analytics/learn/privacy.html,
http://www.google.com/policies/privacy.
USAGE-BASED ONLINE ADVERTISING
FACEBOOK CUSTOM AUDIENCES
Furthermore, the website uses the feature Website custom audiences via so-called Facebook pixels by Facebook Inc. (Provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, e-mail: impressum-support@support.facebook.com, privacy policy at: https://www.facebook.com/privacy/explanation; hereinafter: "Facebook").
This allows users of the website to see interest-based advertisements (Facebook ads) when visiting Facebook or other social network websites that use the process. We are interested in showing you advertisements that might be of interest to you in order to make our website more interesting.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further processing of the data collected by Facebook through the use of this tool, and therefore inform you according to our state of knowledge: By integrating Facebook Custom Audiences, Facebook is made aware that you have called up the corresponding website of our Internet presence, or that you have clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can associate your visit with your account. Even if you are not registered with Facebook or have not logged in, there is the possibility that the provider may obtain and store your IP address and other identifying information.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. We do not store any personal data in this case. We have no knowledge of the storage duration at Facebook, and no possibility of influence.
Logged-in users can deactivate Facebook Custom Audiences at https://www.facebook.com/settings/?tab=ads#_ to exercise their right to object. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR).
You can prevent Facebook Custom Audiences in various ways and thus exercise your right to object:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by deactivating interest-based ads by providers that are part of the About Ads self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies.
For more information on the processing by Facebook, please visit https://www.facebook.com/about/privacy
FACEBOOK ANALYTICS
For the application of Facebook Analytics we use so-called tracking pixels by Facebook Inc. (provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, e-mail: impressum-support@support.facebook.com, privacy policy at: https://www.facebook.com/privacy/explanation; hereinafter: "Facebook") to track your user behavior. The information obtained through the tracking pixel cookie serves solely for statistical purposes, is transmitted to us anonymously by Facebook and does not provide any information about the identity of the user. However, Facebook will connect you to your Facebook account, store and use your information for promotional purposes in accordance with Facebook's privacy policy and may also transfer your information to Facebook's partners. Even if you are not registered with Facebook or have not logged in, there is the possibility that the provider may obtain and store your IP address and other identifying information.
The processing of your data ensues on the basis of Art. 6 para. 1 lit. f) GDPR. By using Facebook Analytics, we pursue the interest of being able to better evaluate our website and to improve our range of services. We do not store any personal data in this case. We have no knowledge of the storage duration at Facebook, and no possibility of influence.
Logged-in users can deactivate Facebook Analytics at https://www.facebook.com/settings/?tab=ads#_ to exercise their right to object. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR).
You can prevent Facebook Analytics in various ways and thus exercise of your right to object:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by deactivating interest-based ads by providers that are part of the "About Ads" self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies.
For more information about Facebook's privacy policy, please visit https://facebook.com/about/privacy/.
GOOGLE ADSENSE
The website uses Google's online advertising service Google AdSense, which presents you with advertising tailored to your interests. We are interested in showing you advertisements that might be of interest to you in order to make our website more interesting. For this purpose, statistical information about you is collected and processed by our advertising partners. These advertisements can be recognized by the reference "Google ads" in the respective advertisement.
By visiting the website, Google is made aware that you have accessed our website. Google uses a web beacon to set a cookie on your computer. The data specified in the section "access data" is transmitted. We have no influence on the data collected, nor do we have knowledge of the full scope of data processing and the storage period. Your data will be transferred to and processed in the United States. If you are logged in with your Google account, your data can be associated to it directly. If you do not wish to be associated with your Google profile, you must log out. It is possible that this data will be passed on to Google's contractual partners, to third parties and authorities. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f) GDPR. We have no knowledge of the storage duration at Google, and no possibility of influence.
This site does not serve any ads from third parties through Google AdSense.
You have the right to object to the processing of your data. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR).
You can prevent the installation of Google AdSense cookies through the following measures:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by disabling interest-based ads on Google via http://www.google.com/ads/preferences. This setting will be deleted if you delete your cookies;
- by deactivating interest-based ads by providers that are part of the About Ads self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies;
- by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers at http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to fully use all features of this offer.
For more information on the purpose and scope of the processing, and to learn more about your rights and privacy choices, please visit: http://www.google.com/policies/technologies/ads.
Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework.
GOOGLE ADWORDS CONVERSION
We use Google AdWords by Google to draw attention to our attractive offers with the help of advertising materials (so-called Google AdWords) on external websites. In relation to the data of the advertising campaigns, we can evaluate how successful individual advertising measures are. We are interested in showing you advertisements that might be of interest to you in order to make our website more interesting and to achieve a fair calculation of advertising costs.
These ads are delivered by Google via so-called ad servers. We use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google AdWords stores a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies allow Google to recognize your web browser. If a user visits certain pages of an AdWords customer's website and the cookie stored on their computer has not expired, Google and the customer may recognize that the user has clicked on the ad and has been redirected to this page. Each AdWords customer is assigned a different cookie. Cookies can therefore not be traced via the websites of AdWords customers. We do not process any personal data in these advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can ascertain which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and the further processing of the data collected by Google through the use of this tool, and therefore inform you according to our state of knowledge: By integrating AdWords Conversion, Google is made aware that you have called up the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. We have no knowledge of the storage duration at Google, and have no possibility of influence.
You have the right to object to the processing of your data. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR).
You can prevent participation in this tracking procedure in various ways:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by disabling cookies for conversion tracking by setting your browser to block cookies from the domain googleadservices.com via https://www.google.com/settings/ads, which will be deleted when you delete your cookies;
- by deactivating interest-based ads of providers that are part of the About Ads self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies;
- by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers at http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to fully use all features of this offer.
Further information on data protection at Google can be found here: http://www.google.com/policies/privacy and https://services.google.com/sitestats/html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.
Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework.
GOOGLE DOUBECLICK
We continue to use Google's online marketing tool DoubleClick on the website. DoubleClick uses cookies to serve ads relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID - a pseudonymous identification number assigned to your browser - to track which ads are displayed in which browser and to prevent them from being displayed more than once. This pseudonym is assigned information about user activities on the website. This allows Google and its partner sites to serve ads based on previous visits to websites. In addition, DoubleClick may use the cookie ID to collect conversions related to ad requests. For example, if a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and buys something there.
The information generated by DoubleClick cookies is transmitted to and stored by Google on servers in the United States. Google complies with the data protection provisions of the EU-US Privacy Shield Agreement and is certified for the Privacy Shield, https://www.privacyshield.gov/EU-US-framework. The data will only be transferred to third parties within the framework of legal regulations or order processing. According to Google, DoubleClick cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and the further processing of the data collected by Google through the use of this tool, and therefore inform you according to our state of knowledge: By integrating DoubleClick, Google is made aware that you have called up the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. DoubleClick cookies are deleted after six months at the latest. By using DoubleClick, we aim to show you advertisements that may be of interest to you in order to make our website more interesting.
You have the right to object. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can object to participation in this tracking procedure in various ways:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by disabling cookies for conversion tracking by setting your browser to block cookies from the the domain "www.googleadservices.com", https://www.google.com/settings/ads, which will be deleted when you delete your cookies;
- by deactivating interest-based ads by providers that are part of the "About Ads" self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies;
- by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers at http://www.google.com/settings/ads/plugin.
For more information about DoubleClick, please visit: https://www.google.de/doubleclick, http://support.google.com, https://policies.google.com/privacy?hl=en (Google's privacy policy).
GOOGLE REMARKETING
Besides AdWords conversion we use the application Google Remarketing by Google. This is a process we use to contact you again. This application allows you to see our advertisements after visiting our website when you continue to use the Internet. This is done by means of cookies stored in your browser, which are used to record and evaluate your usage behavior when Google visits various websites. This is how Google is made aware of your previous visit to our website. According to own statements, Google does not merge the data collected in the context of remarketing with your personal data, which may be processed by Google. According to Google, pseudonymization is used for remarketing in particular.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. We have no knowledge of the storage duration at Google, and no possibility of influence.
You have the right to object to the processing of your data. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can prevent participation in this tracking procedure in various ways:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by disabling cookies for conversion tracking by setting your browser to block cookies from the the domain "www.googleadservices.com", https://www.google.com/settings/ads, which will be deleted when you delete your cookies;
- by deactivating interest-based ads by providers that are part of the About Ads self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies;
- by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers at http://www.google.com/settings/ads/plugin.
LINKEDIN ADS
The features and contents of the LinkedIn service offered by LinkedIn Corporation, 2029 Stierlin Court, Mountain View CA 94043 (hereinafter "LinkedIn") are incorporated into our online content.
This enables users of the website to be shown interest-related advertisements (LinkedIn ads) when visiting the LinkedIn social network or other websites that also use the procedure. We are interested in showing you advertisements that might be of interest to you in order to make our website more interesting.
Due to the marketing tools used, your browser automatically establishes a direct connection to the LinkedIn server. We have no influence on the scope and the further processing of the data collected by LinkedIn through the use of this tool and therefore inform you according to our state of knowledge: By integrating LinkedIn ads, LinkedIn is made aware that you have called up the corresponding website of our Internet presence or clicked on an advertisement from us. If you are registered with a LinkedIn service, LinkedIn can associate your visit to your account. Even if you are not registered with LinkedIn or have not logged in, the provider may obtain and store your IP address and other identifying information. LinkedIn has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-framework), thereby offering a guarantee to comply with European Data Protection Regulation.
The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f) GDPR. We have no knowledge of the storage duration at LinkedIn, and no possibility of influence. Further information on data protection at LinkedIn can be found at: https://www.linkedin.com/legal/privacy-policy.
You have the right to object to the processing of your data. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can object to the processing in various ways:
BING ADS
We use the conversion and tracking tool Bing Ads from Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, hereinafter "Microsoft") on our website.
Microsoft stores a cookie on the user's computer to enable an analysis of the use of our online offer. The prerequisite for this is that the user has reached our website via an advertisement from Microsoft Bing Ads. This allows Microsoft and us to recognize if someone has clicked on an ad, has been redirected to our online offer, and has reached a predetermined target page. We only see the total number of users who clicked on a Bing ad and were then forwarded to the target page (conversions). No IP addresses are stored.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Microsoft server. We have no influence on the extent and the further processing of the data that are caused by the use of Bing Ads. Microsoft has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-framework ), thereby offering a guarantee to comply with European Data Protection Regulation.
The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f) GDPR. We have no knowledge of the storage duration at Microsoft, and no possibility of influence. For more information about Microsoft's privacy practices, please visit: https://privacy.microsoft.com/privacystatement.
You have the right to object to the processing of your data. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can object to the processing in various ways:
- by adjusting your browser software accordingly, in particular the suppression of third party cookies means that you will not receive any ads from third parties, or
- by deactivating interest-based ads by providers that are part of the About Ads self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies.
SOCIAL NETWORK PLUGINS
Our website includes plugins from social networks. These are provided by the following providers:
- Facebook (provider is Facebook Ireland limited, 4 Grand Canal Square, Dublin 2, Ireland, email: impressum-support@support.facebook.com, privacy policy: https://www.facebook.com/privacy/explanation; http://www.facebook.com/about/privacy/) your-info-on-other #applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework; hereinafter "Facebook")
- Google (see definitions, https://www.google.com/policies/privacy/partners/?hl=en. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework)
- Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, United States;
- LinkedIn Corporation, 2029 Stierlin Court, Mountain View CA 94043 (http://www.linkedin.com/legal/privacy-policy. LinkedIn has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework);
- Tumblr, Inc., 770 Broadway, New York, NY 10003, United States (https://www.tumblr.com/privacy);
- Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, United States (https://twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-framework);
- XING AG, Dammtor Street 29-32, 20354 Hamburg, Germany (http://www.xing.com/privacy);
You may communicate directly with the provider of the plugin via the button. Only if you click on the marked field and activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online offer. In addition, the data specified in the section "access data" is transmitted.
In the case of Facebook and Xing, the IP address is anonymized immediately after collection, according to the respective provider in Germany. By activating the plugin, personal data is transferred to the respective plug-in provider and processed there (for US providers in the United States). Since the plugin provider collects data mainly via cookies, we recommend that you delete all cookies before clicking on the grayed-out box using your browser's security settings.
We have no influence on the data collected and the processing procedures, nor are we aware of the full scope of data processing, the purposes of processing, and retention periods. We also have no information on the deletion of the data collected by the plugin provider.
The plugin provider stores the data collected about you as user profiles and processes these for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (also for users that are not logged in) for the representation of demand-fair advertisement and to inform other users of the social network about your activities on our website.
The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f) GDPR. Via the plugins we offer you the possibility to interact with social networks and other users, allowing us to improve our range of services and make it more interesting for you as a user.
You have the right to object to the creation of these user profiles, however, you are required to contact the respective plugin provider to exercise this right. Your right to object exists for reasons arising from your particular situation, unless we can prove compelling reasons worthy of protection for the processing which outweigh your interests, rights and freedoms, moreover, if the processing serves to assert, exercise or defend against legal claims (Art. 21 para. 1 GDPR). You can also prevent the creation of user profiles in various ways and thus make use of your right to object:
- By setting your browser software accordingly, in particular the suppression of third-party cookies, you will not receive any ads from third-party providers;
- by deactivating interest-based ads by providers that are part of the About Ads self-regulation campaign via http://www.aboutads.info/choices. This setting is deleted if you delete your cookies.
The data is transferred regardless of whether you have an account with the plugin provider and are logged in. If you are logged in with the plugin provider, your data collected with us will be directly assigned to your existing account with the plugin provider. For example, if you click the activated button and link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts.
We recommend that you log out regularly after using a social network, especially before activating the button, as this avoids being assigned to your profile with the plug-in provider.
Copyright © by Spirit Legal LLP
PRIVACY POLICY SOFTWARE
The use of our software is possible by providing personal data. The personal user data necessary for sending or creating a login is provided either by your employer or you personally. Deviating regulations may arise for the use of individual services of our site, which in this case are explained separately below. Your personal data (e.g. name, address, e-mail, telephone number, etc.) will only be processed by us in accordance with the provisions of the DSGVO. Data is considered personal if it can be clearly assigned to a specific natural person. The legal basis of data protection can be found in the Basic Data Protection Ordinance (DSGVO) and the Telemedia Act (TMG). The following regulations inform you about the type, scope and purpose of the collection, the use and processing of personal data by the provider. In addition, we inform you on how to contact us if you have questions with regards to your personal data.
MICE Portal offers event-related online services. All of the following information applies to all of our platforms. This Privacy Policy applies to any kind of personal information we collect from you through our platforms (e.g. correspondence with our customer service via email).
We recommend that you read our Privacy Policy regularly to ensure you are always up to date on our current Privacy Policy. If any changes are made to the Privacy Policy that affect you, you will be notified before they take effect.
The use of MICE Portal platforms is only possible with the consent of our Privacy Policy.
Company MICE Portal GmbH
Contact person privacy policy:
Vincent von Brühl |
Data protection officer |
| Am Bachfeld 1, 85395 Attenkirchen |
Andreas Niekerke
Sansec GmbH
Bahnhofstrasse 12
82205 Gilching
Deutschland
|
| +49 8168 9974 1000 |
+49-8105-386994 |
| info@miceportal.com |
info(at)sansec.de |
We would like to point out that internet-based data transmission has security gaps, making complete protection against access by third parties impossible.
WHAT KIND OF PERSONAL INFORMATION IS COLLECTED BY MICE PORTAL?
In order to warrant the purchase of event services, we require certain information. This is basic personal information such as your name, contact details (e.g. phone number, e-mail address). In addition, we collect information from your computer. This can be your IP address, the browser used, and, if necessary, your language setting.
Personal data we receive from you.
MICE Portal collects and processes the information you provide. When purchasing/booking event services, you must at least enter your name and e-mail address. We may also need your phone number.
If there is communication between you and our customer service by phone or e-mail, this information is also collected. At the end of the event you may receive a request from MICE Portal to rate the service provider on a scale of 0 to 5, 5 representing the best rating. This evaluation is anonymized and serves purely as information for future users of the platform. The input of personal data is optional.
Your personal data may be used to contact you for certain information purposes. For example, to send you an invitation to webinars or training sessions. This is only done after permission has been obtained from an officer responsible for your company.
If you participate in referral programs or sweepstakes, you provide us with your personal information, which will only be used for the duration of the referral program or sweepstake.
If you provide us with information regarding a system error, your personal data will be used to contact you to resolve the error.
Your personal data will also be used for reporting. Depending on your company's general contract, your personal data may be stored for process-related purposes and exported by an authorized person for information purposes and used for further processing.
Personal information we receive from you about others.
Events are usually booked for several people. If you decide to use the communication channels provided by our platform to transfer personal data from third parties, this information will also be collected and forwarded to third party service providers, however, this data will not be processed in any other way.
We must point out that it is your responsibility to make persons about whom you provide personal information aware of this process and to obtain their consent on how MICE Portal uses their information.
Personal information we automatically collect.
When using our platform, we may automatically process the following data from you:
- IP address
- Date and time of access
- Hardware & software
- Browser type
- Your computer's operating system
- Application version
- Language settings
- Information about clicks and pages that are displayed to you
Personal information we receive from other sources.
We may receive information from other sources, including our business or cooperation partners or other independent third parties. All information thus obtained may be combined with our information. For example, you use one of our partners to book a location. You will provide our business partners with your booking information, which they will then forward to us. There are also integrations to third party providers who handle the payment processing between the booker and the service provider. These service providers share the payment information with us so that we can process and manage your booking.
You may possibly share information with our service providers via our various communication features (e.g. pin board). This communication between service provider and user is stored on our platform. For example, in renegotiations, pending questions about a booking, or disputes regarding a booking.
Why does MICE Portal collect and process your personal data?
Your collected information may be used in the following ways:
- Booking/purchasing services: Your personal data is mainly used to manage and complete your online booking. This is necessary so that we can fulfill our central corporate purpose.
- Customer service: MICE portal offers customer service on weekdays from 8 am to 6 pm CET. Share details with our service staff, give us the opportunity to answer, if necessary. This includes answering technical questions regarding our platform or, for a fee, looking up suitable service providers, according to your requirements, and answering any questions you may have regarding your process - or any other questions.
- Account setup: MICE Portal customers have a user account. This information is used to manage this account. You can manage your operations, create and book new operations. You have access to all your past, current, or future operations. Depending on your access authorization, various features are available within our platform (e.g. reporting or overview of operations of colleagues). You can manage your personal settings. Managing your personal settings includes:
- Changing your password
- Language settings
- E-mail notification about operation-related information
- Selection of a holiday replacement
- Marketing: Your data will only be used for marketing purposes after obtaining permission from your company:
- In the case of participation in advertising activities (e.g. competitions), the information necessary for the implementation will be used.
- Other communication: Depending on the contact information provided, we may contact you by phone, mail or e-mail. We process and document the communication between you and us. This could be for the following reasons:
- To answer and process all inquiries regarding our platform, processes, bookings you have made. MICE portal offers its users various possibilities to exchange information, inquiries and comments, as well as data for internal communication or communication with third parties.
- Depending on your user settings, information about your project overview, new messages or activities, reservations, cancellations will be sent to you.
- You may be sent questionnaires or invitations to rate your experience with MICE Portal or third parties
- You may receive messages of an administrative nature, including safety information
- Market research: If your company permits, we may occasionally ask you to take part in surveys. If you are invited to a survey, please read the information on how your personal data will be processed.
- Improvement of the user experience of our services: We use personal data for analytical purposes. The data will be used to improve our platform, optimize the user experience and for testing purposes, troubleshooting and improving the functionality and quality of our online MICE booking service.
- Service provider evaluation: You may be invited to evaluate the service provider at the end of an event.
- Legal purposes: In certain cases, we may use your information to process and resolve legal disputes or to investigate and comply with compliance guidelines. We may also use the information to enforce the terms of use of MICE Portal booking services at our reasonable discretion, or to comply with requests from law enforcement agencies.
To process your data, we rely on the following legal bases:
- Contract fulfillment: The use of your data may be necessary to implement the contract you enter into with service providers via MICE Portal. When using our platform for online booking of a service provider, we will use your data to fulfill our obligation to conclude and carry out the booking in accordance with our mutual agreement.
- Legitimate interests: Your data may be used for our legitimate business interests. This serves to improve our products and services, as well as for administrative or legal purposes and to detect fraudulent activities.
- For purposes 1 and 2, MICE Portal refers to the legal basis that the processing of your personal data is necessary to fulfill the contract between you and the service provider, in particular to complete your event booking. Without providing your data, MICE Portal is unable to carry out your booking and cannot offer customer service. For purposes 3 to 8, MICE Portal refers to its legitimate business interest in providing services, avoiding fraud and improving the services. When using personal data for the legitimate interests of MICE Portal or the legitimate interests of third parties, MICE Portal will always weigh your interests and your rights to protect your data against the rights and interests of MICE Portal and the third party. For purpose 9, MICE Portal refers to compliance with legal obligations, where applicable. If required by applicable law, MICE Portal will obtain your consent before processing your personal data for direct marketing purposes.
How does MICE Portal share your data with third parties?
Under certain circumstances, MICE Portal shares your personal information with third parties.
- MICE Portal: Your data is usually forwarded to the service provider during the process of purchasing services. This point is regulated according to the provisions of the general contract with your company. In the purchasing process of MICE Portal, your personal data is usually transmitted to the service provider for contract drafting in the case of online inquiries, bookings, cancellations and communication with the service provider. Depending on the type of service purchased and the service provider, this may include information such as your name, contact details, special requests or other information in connection with the transaction/booking, as well as information from other persons involved (e.g. participants in the event). If necessary, we will contact the service provider with questions regarding your request and ask him to contact you. In the event of booking-related disputes, we may provide the service provider with data on the dispute resolution process as required. This may include a copy of your booking confirmation as proof of the actual completion of the booking.
- Third party service providers: MICE Portal uses third party service providers to process your personal data on our behalf. This can serve various purposes, such as enabling the purchase of services on external platforms. All third party service providers are subject to confidentiality agreements and order processing agreements in accordance with the DSGVO.
- Appropriate authorities: We disclose information for law enforcement if required by law or if necessary to prevent, detect or prosecute criminal activity or fraud, or if we are by law required to do so for other reasons. In addition, we may share personal information with appropriate authorities if we believe that this is necessary to detect or prevent fraudulent activities.
How does MICE Portal process the communication that you and your booked service provider may exchange via MICE Portal?
MICE Portal offers its users various possibilities to communicate about event services and existing bookings via MICE Portal. For example, you can communicate with the selected service provider on the operation overview page by choosing "Contact". This communication is only transmitted via MICE Portal and stored in an audit-proof manner. It is, however, not used for any other purposes.
What kind of security and retention measures does MICE Portal take to protect your personal information?
We use appropriate procedures in accordance with the DSGVO to ensure the protection of your personal data against misuse and unauthorized access.
To protect your personal data, we use appropriate business systems and processes. We also apply security procedures and technical limitations and access restrictions when our servers access and use your personal data. Only authorized employees have access to your personal data, for the proper performance of their duties.
How can you control your personal data in MICE Portal?
You are entitled to view your personal data stored with us at any time. To obtain an overview of your personal data, please send us an e-mail (privacy@miceportal.com). Please enter "Request of Personal Data" in the subject line of the e-mail to speed up the processing of your request.
If you suspect that your personal data is incorrect or that we are no longer authorized to use your personal data, or if you have any other questions about the processing of your personal information or concerns regarding the Privacy Policy, you can contact us at any time. We would like to point out that you are entitled to the correction of incorrect data or the deletion of personal data if there is no legal obligation to retain such data.
Who is responsible for the processing of personal data via MICE Portal and how can they be contacted?
MICE Portal GmbH is responsible for the processing of personal data as described in this Privacy Policy. MICE Portal is a limited liability company and subject to German law with registered office at Am Bachfeld 1, 85395 Attenkirchen, Germany.
Cookies and the USE OF GOOGLE ANALYTICS WITH ANONYMISATION FEATURE
We use Google Analytics, a web analysis service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by these cookies, such as the time, place and frequency of your visit to the website, including your IP address, is transmitted to Google in the USA and stored there. We use Google Analytics on our website with the suffix "_gat._anonymizeIp". In this case, Google will already shorten your IP address within member states of the European Union or in other signatory states subject to the Agreement on the European Economic Area and thereby render it anonymous. Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide other services relating to website and Internet use. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will, according to its own statements, under no circumstances associate your IP address with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to make full use of all features of our website.
Google also offers a deactivation add-on for the most popular browsers, giving you more control over what information Google collects about the websites you visit. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, the deactivation add-on for browsers from Google Analytics does not prevent information from being transmitted to us or to other web analytics services we may use. For more information on installing the browser add-on, click on the link below: https://tools.google.com/dlpage/gaoptout?hl=en
PRIVACY POLICY Business Partners and Customers
This Privacy Policy applies to MICE Portal GmbH, Am Bachfeld 1, 85395 Attenkirchen, Germany (hereinafter referred to as "MICE Portal", "we" or "our") and sets out how MICE Portal collects and processes personal data from (potential, existing or former) service providers and other business partners. This Privacy Policy therefore applies to personal data of owners, employees, agents or other persons acting on behalf of a service provider or other business partners. Providers of booking platforms or software, other business partners and related persons are hereinafter collectively or individually referred to as "business partner" or "you". For the purposes of this Privacy Policy, a business partner may be a service provider (including providers of accommodation, attractions, parks, museums, transfers, catering, supporting programs, locations, etc.), business partners who enable the booking of events through their websites and/or apps or otherwise, including travel agencies, third party providers and other business partners who have a business relationship with MICE Portal.
For more information, please refer to the separate Privacy Policy for Users that (i) describes how MICE Portal processes personal data of customers who use MICE Portal services to book an event, and (ii) how MICE Portal uses cookies on the customer's websites. Companies that use the services of MICE Portal for events, to enable event reservations for their employees, are subject to this privacy and cookie policy for customers.
The use of our software is possible by providing personal data. The personal user data necessary for sending or creating a login is provided either by your employer or you personally. Deviating regulations may arise for the use of individual services of our site, which in this case are explained separately below. Your personal data (e.g. name, address,
e-mail, telephone number, etc.) will be processed by us in accordance with the provisions of the DSGVO. Data is considered personal if it can be clearly assigned to a specific natural person. The legal basis of data protection can be found in the Basic Data Protection Ordinance (DSGVO) and the Telemedia Act (TMG). The following regulations inform you about the extent of type, scope and purpose of the collection, use and processing of personal data by the provider. In addition, we inform you on how to contact us if you have questions with regards to your personal data.
MICE Portal offers event-related online services. All of the following information applies to all of our platforms. This Privacy Policy applies to any kind of personal information we collect from you through our platforms (e.g. correspondence with our customer service via email).
We recommend that you read our Privacy Policy regularly to ensure you are always up to date on our current Privacy Policy. If any changes are made to the Privacy Policy that affect you, you will be notified before they take effect.
The use of MICE Portal platforms is only possible with the consent of our Privacy Policy.
| Company MICE Portal GmbH |
Data protection officer |
| Am Bachfeld 1, 85395 Attenkirchen |
Andreas Niekerke
Sansec GmbH
Bahnhofstrasse 12
82205 Gilching
Deutschland
|
| +49 8168 9974 1000 |
+49-8105-386994 |
| info@miceportal.com |
info(at)sansec.de |
We would like to point out that internet-based data transmission is exposed to security gaps, making complete protection against access by third parties impossible.
PRIVACY POLICY Business Partners and CustomersData collection
The kind of personal information that MICE Portal collects about business partners depends on the context of the business relationship and interaction with MICE Portal, the business partner's decisions, and the products, services and features used. The personal data that MICE Portal collects about a business partner may include the following; depending on specific situations, not all of the following data elements may be considered personal data as they may relate to a company and not to a person:
Personal information we receive from you
We record the contact data of a business partner, e.g. first and last name, business e-mail address, as well as your telephone and fax number.
We collect information necessary for payment, including billing, e.g. your bank details, account and VAT number.
During your communication with MICE Portal, MICE Portal collects and processes information thereof. If you contact customer service (e.g. by telephone or e-mail), the content of the communication may be stored on a personal basis.
Other information we automatically collect
When you use the services of MICE Portal, for example the service provider login, MICE Portal automatically collects personal data. This includes data such as IP address (stored for 7 days for debugging purposes), location, access times, duration of use, URL queried, browser information, result of the visit (visit, booking, rejection of a query, etc.).
By sharing personal data of other persons with respect to their company (e.g. employees), you confirm that these persons have been informed about the use of their personal data by MICE Portal in accordance with this Privacy Policy, and have given the necessary consent.
Other information we receive from other sources
- Information about insolvency
In the event of insolvency, MICE portal may receive information from insolvency administrators, courts or other public authorities.
- Data in connection with inquiries from law enforcement and tax authorities
Law enforcement or tax authorities may contact MICE portal with further information about business partners, if they are the subject of an investigation.
In certain cases, and in accordance with applicable law, MICE Portal collects data from third party sources for the purpose of investigation and fraud prevention.
Purpose of processing
MICE Portal uses the previously described information collected about business partners, which may also include personal data, for the following purposes.
1. Login allocation and account management
MICE Portal uses contact information to register with MICE Portal, including verification, or for the maintenance of the business relationship with the business partner.
2. Customer service
Customer service uses the information provided, including personal information, to process and resolve inquiries, questions and concerns by the business partner.
3. Other activities, including marketing
MICE Portal invites business partners to participate in events organized by MICE Portal, which MICE Portal believes to be relevant for business partners. MICE Portal uses personal data, such as contact information, to inform you about system and product updates, to send you the MICE Portal newsletter, to invite business partners to participate in marketing campaigns or promotions. If personal data is used for direct advertising messages for marketing purposes, MICE Portal includes a link to unsubscribe.
4. News tools
MICE Portal provides business partners with different types of communication with the users/bookers of MICE Portal. Please note that all communication sent or received by MICE Portal via its communication channels is received and stored by MICE Portal.
5. Analysis, improvement and research
MICE Portal uses personal data for research and analysis purposes, and to improve MICE Portal services as well as the user experience, and for testing purposes, to improve the functionality and quality of the online services provided by MICE Portal. MICE Portal regularly invites business partners to participate in surveys or conducts other types of market research. Certain business partners are invited to use a special online platform on which you are invited to interact with MICE Portal and/or to exchange experiences with other business partners. Please read the information when you are invited to participate in a survey, market research or use an online platform, to learn how your personal data may be treated differently from this Privacy Policy.
6. Security, fraud detection and prevention
We use information, including personal data, to investigate, prevent or detect fraud and other illegal or infringing activities. These may include personal data of a business partner provided to MICE Portal for verification during registration, automatically collected personal data, or personal data of third parties (including event participants). MICE Portal may, if necessary, use personal data to support law enforcement. For this purpose, personal data may be shared with law enforcement agencies and external consultants. MICE Portal may use personal information for risk assessment and security purposes, including user authentication.
7. Legal regulations and compliance
In certain cases, MICE Portal must use the information provided, including personal data, to process and resolve legal disputes or complaints, for regulatory investigations and compliance purposes, or to enforce contractual claims against business partners.
Please note that the service provider information, including the name and address of the service provider, is used in accordance with the General Terms and Conditions, which are part of the separately signed partner contract (e.g. to display on third-party websites in order to enable travel bookings).
If we use automated means to process personal data that have legal consequences for you or that generally affect you seriously, we will apply appropriate security measures to protect your rights and freedoms, including the right to human intervention.
Legal basis: For purposes 1 and 2, MICE Portal refers to the legal basis that the processing of your personal data is necessary to fulfill the contract between business partners. If the required data is not provided, MICE Portal cannot register a service provider, cooperate with a business partner or provide customer service. For purposes 3 to 7, MICE Portal refers to its legitimate business interest in providing its services or using services from its business partners, avoiding fraud and improving the services. When we use personal data for the legitimate interests of MICE Portal or the legitimate interests of third parties, MICE Portal always weighs the interests and rights of business partners with the rights and interests of MICE Portal and the third party with respect to the protection of their data.
For purposes 6 and 7, MICE Portal refers to compliance with legal obligations (such as lawful prosecution requests), where applicable.
If you wish to object to processing in accordance with paragraph 1 to 5 and no logout mechanism is available to you (e.g. in your account settings), please contact privacy@miceportal.com if necessary.
DATA TRANSFER
Data transfer to third parties: We pass on information from business partners, including personal data, to third parties insofar as this is legally permissible and described below. We do not sell or rent your personal data.
- Service providers (including vendors): We may share your information with third parties to provide our products and services, to store information and to do business on our behalf. These service providers process personal data only in accordance with the instructions from and to provide services for MICE Portal
- Payment providers and other financial institutions: To process payments between a business partner and MICE Portal or a booker and a business partner, personal data is passed on to payment providers and other financial institutions.
- Forced Disclosure: If required by law, absolutely necessary for the provision of our services, in legal proceedings, or to protect our rights or the rights of users of MICE Portal, we disclose personal data to law enforcement and investigative authorities.
- Services of other business partners can also be booked via MICE Portal. The necessary personal data will be forwarded to these business partners. These business partners process personal data only in accordance with instructions from and to provide services to MICE Portal.
Transfer and disclosure of aggregated data: We share data in aggregated form and/or in a form that does not allow the recipient of such information to identify you, possibly with third parties, e.g. for industry analysis and demographic profiling.
International data transfer
The transfer of personal data, as described in this Privacy Policy, may include the transfer of personal data from abroad to countries whose data protection laws are not as comprehensive as those of countries within the European Union. To the extent required by European law, we only transfer personal data to recipients who offer an appropriate level of data protection. In such cases, we may enter into contractual agreements to ensure that your personal data is protected according to European standards. You can request a copy of these contractual agreements using the contact details below.
Security
In accordance with European data protection laws, MICE Portal acts in accordance with appropriate security guidelines to protect your personal data from misuse and unauthorized access.
To protect your personal data, we use appropriate business systems and processes. We also apply security procedures and technical limitations and access restrictions when our servers access and use your personal data. Only authorized employees have access to your personal data, for the proper performance of their duties.
Data storage
We will retain personal data for as long as we deem necessary to maintain the business relationship with a business partner, provide the services of MICE Portal to the business partner, comply with our legal obligations (including document retention laws), resolve disputes with other parties, and otherwise as necessary to enable MICE Portal to maintain its business operations. All personal data we store is subject to this Privacy Policy and our internal storage guidelines. If you have questions about a specific retention period for specific types of personal information we process about you, please contact us using the contact information below.
YOUR OPTIONS AND RIGHTS
We want you to have control over how your personal data is used by us. You have the following options:
- You may ask us to provide you with a copy of the personal data we have stored about you;
- You may notify us of any changes to your personal information or you may ask us to correct any personal information we hold about you;
- In certain cases, you may ask us to delete, block or restrict the personal information we hold about you or you may object to certain purposes for which we use your personal information; and
- In certain situations, you may also ask us to transfer the personal data you have provided to us to a third party.
If we use your personal data on the basis of your consent, you may revoke this consent at any time in compliance with applicable law. In addition, you may object to the processing of your personal data in accordance with the applicable laws at any time if such processing is based on a legitimate interest or on the basis of the public interest.
We trust that you will ensure that your personal data is complete, correct and up-to-date. Please inform us immediately about changes or inaccuracies of your personal data by contacting us.
QUESTIONS OR COMPLAINTS
If you have any questions or concerns regarding the processing of your personal data or if you wish to exercise any of the rights under this Privacy Policy, please contact our data protection officer at privacy@miceportal.com. All queries and complaints reported to MICE Portal will be investigated. MICE Portal will try to resolve complaints and questions in accordance with internal guidelines. You can also contact your local data protection authority with questions and complaints.
CHANGES TO THE PRIVACY POLICY
Just as our business processes are constantly changing, this Privacy Policy may also change from time to time. If we make changes that have a fundamental impact on you (e.g. if we begin to use personal data for purposes other than those mentioned above), we will contact you prior to such processing.
